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Star Award Duplicate Medal

Price: $27.00

TSPRA will provide a duplicate Star Award medal for anyone who earned a Best of Category at the cost of $27 per medal. Winners may also order medals for other members and non-members who worked on the winning entry. Only winners listed on the original award may order and authorize additional medals for other members and non-members. However, anyone may pay for the medal with a check.

Send an email to janet@tspra.org stating stating that you would like to order a duplicate medal and include the category and name of your Best of Category winning entry. Then, come back to the product section of the TSPRA website and place your order which will create an invoice which you will submit to your business office for payment.

Orders will be taken through May 13, 2016.

Duplicate certificates may also be ordered. Click here for that product information.

We do not supply additional Crystal and Platinum Awards. But we can arrange for these through our vendor. Send an email to janet@tspra.org for mor information.

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Star Award Duplicate Certificate

Star Award Certificates: $17.00 each

TSPRA will provide duplicate Star Award Certificates for anyone who earned 2015 Gold, Silver, Bronze Stars, Best of Category, Crystal or Plantinum awards. Each certificate costs $17. On these duplicates you may add or delete names, adjust the order of the names, list your department rather than individual members or you may even purchase certificates for non-members who assisted with your award winning entry.

Only winners listed on the original may order and authorize duplicates for non-members. However, anyone may pay for the duplicate award by sending a check with the invoice created by the member when they order.

Send an email to janet@tspra.org. In the email include the category number, district and title of the winning entry. State whether you want an exact duplicate or want changes made to the certificate. Then, list any changes. Continue this process for all the duplicates you wish to order. Finally, come back to the product section of the TSPRA website and place your order which will create an invoice you will print off and turn in for payment.

Orders will be taken through May 13, 2016.

The original award certificates were created from the actual information you submitted online during the entry process. Corrections of user errors that occurred at submission will be subject to the $17 duplicate fee. Our production errors will be corrected free of charge.

Duplicate medals may also be ordered. Click here for that product information.

We do not supply additional Crystal and Platinum Awards but can arrange for these through a vendor. Please send an email to janet@tspra.org for further information and pricing.

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TSPRA Purchasing Terms

SOLE SOURCE
We are the sole source for all our products. You can not purchase our materials through any other vendor.

PRICES:
1. Prices are effective September 1, 2016, and are subject to change without notice.
2. There are no complimentary review copies of any TSPRA products.

MEMBER DISCOUNTS:
1. Members should log in first to ensure that they receive any member discounts.
2. Member product discounts are reserved for members of the Texas School Public Relations Association (TSPRA). Those who take a discount when they are not eligible will be billed the difference.
3. If someone who qualified for the discount submits an order at the nonmember price, TSPRA is not liable to send a refund for the overpayment.

PURCHASE ORDERS:
1. Please abide by your district or company's purchase order policies. If the actual purchase order must be submitted, send it by email to info@tspra.org. TSPRA's own policy is to accept orders with the purchase order number supplied when placing an order online. An actual copy of the purchase order is not necessary.
2. Incomplete or incorrect information will result in processing delays.

CREDIT CARD ORDERS:
1. Currently, TSPRA does not accept credit or debit cards payments.

ORDERING OPTIONS:
1. Please Order online.
2. Members already have a profile established in the online system which will allow them to place orders.
3. Non-members will need to create a free, non-member profile to order.
4. When you have completed your order, PRINT YOUR OWN INVOICE, and turn that into your business office. TSPRA no longer sends hard copy invoices. 
5. Mail payments and order forms with a valid purchase order number or payment to:
    TSPRA, 406 East 11th Street, Suites 101-105, Austin, TX 78701-2617

PROCESSING: 
Items will usually ship within 7-10 business days from the date the order is received in the TSPRA office, subject to availability. Orders for downloadable products are usually available within 1-2 business days. 

AVAILABILITY:
We will do everything we can to get your order to you in as timely a manner as possible. Some items may not always be in stock. Others, like duplicate Star Awards, are only available at certain times of the year.

When you place an order for an item not in stock, we will contact you. We will contact you when and if the item becomes available. If the item is still out of stock after 30 days from the date we received your order, we will contact you regarding the status of your order. 

LARGE ORDER AVAILABILITY:
When you order a large quantity of an item, we may not always have enough stock to complete your order. We will contact you confirming this. We cannot guarantee that the additional items will become available. We will do our best to fill your order but when we cannot, we will contact you, asking if you would like to keep your order or cancel it. If we do not receive a response, the order will be automatically canceled.

BILLING:
We use an online invoicing system and no longer mail invoices. If you requested special shipping arrangements (overnight, priority, etc.) you will be billed for these charges on a separate invoice.

RECEIPTS:

Receipts are available for online orders in your profile area. Other receipts are available only by request.

PAYMENT METHOD:
We accept checks and money orders made payable to either TSPRA or the Texas School Public Relations Association. We are a corporation and a tax exempt, 501(c)(3) education association, not subject to withholding tax. Although we rarely use it, our official name is the Texas Chapter National School Public Relations Association.

INTERNATIONAL ORDERS:
TSPRA is unable to process any checks or credit cards issued or billed outside of the United States so we do not accept international orders.

SHIPPING & HANDLING:
1. Shipping costs are listed online for most products. 
2. Most items are shipped first class mail through the United States Postal Service and can not be traced. Large or heavy orders are shipped via standard UPS ground service. If necessary, these usually can be traced. Please include your street address as UPS does not deliver to post office boxes.
3. If your shipping information differs from your billing information, your order may be delayed for verification. 
4. We do not offer Saturday, Sunday, or holiday shipping/delivery.

RUSH ORDERS:
We will RUSH ship your order via Lone Star Overnight, FedEx or another shipper for next-day delivery service for an additional charge. There is no charge for RUSH shipping if you want your order shipped via FedEx using your own account number. You may call TSPRA to place RUSH orders. Rush orders must be placed or received by 1 pm for same day shipping. We are not liable for any delays caused by these shippers since some areas are not served with next day service.

CLAIMS:
Products received damaged must be reported to TSPRA within 3 days of delivery.

CANCELING AN ORDER:
In-stock items cannot be canceled. To request cancellation of backordered items, call the TSPRA office at 512-474-9107. Please provide your purchase order number, district/business name, name of the person who placed the order and the name of the item to be canceled. If we are unable to cancel your order, you will be notified within two business days.

RETURN POLICY:
If you are not satisfied with any publication ordered or if it does not meet with your requirements, please call the TSPRA office at 512-474-9107. Refunds or credits are done on a case by case basis. Some items are nonrefundable. TSPRA does not resale publications when plastic wrapping has been removed. Publications sold with or on electronic media (CDs) are not returnable unless defective. Please call if there are compatibility issues. Returns on bulk orders are restricted. Products that arrived defective or have become defective within 30 days of shipment may be exchanged for a replacement product. All replacements must be an identical product and version. TSPRA does not issue credit for costs incurred in shipping a returned item. TSPRA must receive the returned item within 10 days after approval of the return has been granted. After that time, any returned products will be refused.

REFUSAL POLICY:
Shipped items that are either refused by the customer or in the event continual delivery attempts fail, will be returned to TSPRA and credited for the product cost, less shipping and handling. Please allow 3 to 4 weeks for a credit to be issued. It is the customer's responsibility to make immediate and adequate arrangements with the shipping company to accept a shipment in the event of a failed delivery.}

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Other Resources

National School Public Relations Association

NSPRAlogo

www.nspra.org

NSPRA has useful communications products, resource and research files, and has contacts and resources within the corporate communication industry. The association has chapters throughout the country that provide local networking opportunities for members. In keeping with their mission, NSPRA provides workshop assistance to school districts, state departments of education, regional service agencies, and state and national associations. For many of these groups, they have completed research-based communication audits to analyze the communication flow, targeting, content, and effectiveness of their communication messages.

Some of their products include:

  • Making Parent Communication Effective and easy
  • How to Market Your School
  • Practical PR for Principals

Visit NSPRA's online store.